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Terms & Conditions

1. Licensing

Hookturn Digital products are licensed under the GNU General Public License [http://www.gnu.org/licenses/gpl.html] version 2.0 or later.

2. Updates and Support

Hookturn Digital product updates and support will be available to customers who have purchased a support license, in accordance with the license they have purchased. Support is only available to the purchasing party/organisation and cannot be distributed or resold. After a period of one year, or when the license expires, the license will need to be renewed or a new license purchased in order to continue receiving support, product updates, and continued access to download the product/s associated with the license.

3. Warranty

Hookturn Digital products are guaranteed to function on a clean installation of WordPress. We do not guarantee our products will function with all 3rd party products or with all web browsers. We are not responsible for any compatibility conflicts that may occur. It is our policy to support our plugins as best we can and we will provide support for 3rd party conflicts at our discretion or as time allows. We are not responsible for any data loss that may occur as a result of installing our products.

4. Delivery

After Hookturn Digital have successfully processed your payment, you will receive an email with the download link and license key. This usually happens within minutes of placing the order. If you do not receive an email (and it’s not in your junk mail folder) please contact us.

5. Refund Policy

As Hookturn Digital are offering non-tangible digital goods, we do not generally issue refunds after the purchase has been made. We will be happy to consider a refund within the first 30 days of your purchase if you are unable to get the plugin to install properly on your website or if the plugin fails to perform the basic functions as designed – as long as you have worked with the support team to try to resolve these issues. Refunds will be granted at the sole discretion of Hookturn Digital. Refunds do not apply to product upgrades or renewals. A refund will only be provided for a product once. No refunds will be given after 30 days from the initial purchase.

6. Email

Hookturn Digital may occasionally send you emails related to the purchase of products from our company. We may also send you occasional email newsletters relating to Hookturn Digital updates, promotions and the like. We will never sell or release your email to any third party vendors. You may opt-out of these emails at any time.

7. Price Changes

Hookturn Digital reserves the right, at any time, to modify or discontinue, temporarily or permanently, a support license with or without notice. Prices of all products are subject to change. Notice of price changes will be made on this site.

8. Acceptance

By purchasing Hookturn Digital products you indicate that you have read and agree the Terms & Conditions detailed on this page. We reserve the right to change or modify the current Terms and Conditions with no prior notice.